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PRIVACY POLICY &
TERMS OF USE

Wonders.ai Privacy Policy

Effective as of August 24, 2020

This Privacy Policy is designed to help you understand how Wonders.ai Limited. and its subsidiaries (“Wonders.ai”, “Wonder”, “we”, “us”, “Wonders.ai Ltd.”, or “our”) collect, use and share personal information.

 

Table of Contents

What this Privacy Policy Covers

Personal Information We Collect

How We Use Your Personal Information

How We Share Your Personal Information

Your Choices

Other Important Privacy Information

How to Contact Us

Notice to European Users

 

What this Privacy Policy Covers

 

This Privacy Policy applies to our collection, use and sharing of your personal information when you visit our website at www.wonders.ai or any other website, service, software application to which we post this privacy policy (the “Sites”); use our services through a user account; or receive our marketing communications. For convenience, we refer to the Sites and our services collectively as the “Service”.

We provide augmented reality (“AR”), virtual reality (“VR”), mixed reality (“MR”), cross reality (“XR”), Artificial Intelligence (“AI”), experiences and software applications. This Privacy Policy does not apply to any information you collect, use or share not on the Wonders.ai application platform. Further, this Privacy Policy does not apply to any information collected through sample experiences and software applications that we have not created. You should contact the relevant application creator if you have questions, concerns or requests regarding personal information that a non-Wonders.ai service or software application handles.

This Privacy Policy does not apply to Wonders.ai’s processing of employee or contractor data or your offline dealings with us.

We provide important information for individuals located in the European Union here.

Personal Information We Collect

Information you give us. Personal information you may provide through the Service or otherwise communicate to us includes:

Registration and contact information. We collect Information when you register to use the Service through a user account, or otherwise provide contact information to us through the Service. This information may include your contact details (such as your name, date of birth, email and mailing addresses, phone number, professional title, company name, linked social media address[Facebook, Twitter, Line] and industry), information about your company and your Service account email and password.

Correspondence. We may collect information when you request information from us or otherwise correspond with us.

User-generated content. If you generate content for use on the Service, we collect that information and personal information. If you participate in one of our surveys, we may collect the personal information you provide to us through the survey. If you participate in one of our events operated through our service, we may collect the personal information you provide to us through the event.

Geolocation information. We collect geolocation data as individuals interact the Service.

Financial information. We collect your payment method information.

Transaction information. We collect information such as payments to and from you and other details of products or services you have purchased from us.

Usage information. We collect information about how you use the Services and interact with us, including information associated with content you upload or download to the Sites or otherwise submit to us through the Service, and information you provide when you use any interactive features of the service. If you communicate with us or other developers through the Service (including the Sites), a Wonders.ai provided channel, or chatboard, we will collect that information.

Marketing information. We collect information about your preferences for receiving marketing communications and details about how you engage with marketing communications.

Other information. We may collect other information from you that is not specifically listed here. We will use such information in accordance with this Privacy Policy.

 

Information we get from others. We may collect your name and email address from third parties who invite you to create an account with the Service, which we will use only to send you communications regarding account creation. Additionally, when you authenticate to the Service through a third party, we may obtain additional information about you from these third party services (which may include your name and email address and profile photo associated with these services) to provide you with the Service.

Information automatically collected. When you access our Services, we and our third-party service providers may automatically record certain information about how you use the Service, such as your interaction history with the character “Wonder”, Internet Protocol (IP) address, domain name, device and browser type, operating system, Internet service provider, referring/exit pages, clickstream data, user identifiers, Discourse account identifiers, the pages or features of the Service that you browse and the time you spend on those pages or features, the frequency with which you use the Service, the links that you click on or use and other statistics. Our service providers may collect this type of information over time and across-third party websites. We, our service providers, and our business partners may collect this information in server logs and by using cookies and similar tracking technologies. See our Cookie Policy for more information.

Information collected through Virtual Characters. When you access our Services, you may interact with one or many Virtual Character. Virtual Characters refer to any Virtual Content, especially virtual beings inside our Services. We automatically record certain information about how you interact with these characters. We may record the specific interactions, the order of interactions, the data you upload or download to complete these interactions, the duration of the interactions such that the Virtual Character may respond to your interactions accordingly. Our service providers may collect this type of information over time and the use of this information is described under this Privacy Policy. 

 

Sensitive personal information. We do not intentionally collect any sensitive personal information (e.g., social security numbers, National ID numbers,  information related to racial or ethnic origin; political opinions, religion or other beliefs; health, biometrics or genetic characteristics; criminal background or union membership) through the Service or otherwise, but if you provide it to us, you must consent to our use of this information as described in this Privacy Policy.

 

How We Use Your Personal Information

 

We use your personal information for the following purposes and as otherwise described to you in this Privacy Policy or at the time of collection:

To provide the Service. We use your personal information to:

provide, operate and improve the Service;

operate, maintain, administer, and improve the Sites;

communicate with you regarding the Service, including by sending you announcements, technical notices, updates, security alerts, and support as well as administrative messages;

understand your needs and interests, and personalize your experience with the Service; and

respond to your requests, questions and feedback related to the Service.

 

For research and development. We analyze use of the Services to study trends and users’ movements and preferences around the Services, improve the Service, and develop new products and services.

To send you marketing and survey communications. We may send you surveys, newsletters or other marketing communications, but you may opt out of receiving them as described in the Opt out of marketing section below.

To create anonymous, aggregated, or de-identified data. We may create aggregated, anonymous or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable. We may use this anonymous data and share it with third parties to understand and improve our Service and for other lawful business purposes.

For compliance, fraud prevention and safety. We may use your personal information as we believe appropriate to (a) investigate violations of and enforce the terms and conditions that govern the Sites; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

For compliance with law. We may use your personal information as we believe appropriate to (a) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (b) where permitted by law in connection with a legal investigation.

With your consent. In some cases we may ask for your consent to collect, use or share your personal information, such as when required by law.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances:

Affiliates and partners. We may disclose your personal information to our corporate parent, subsidiaries, affiliates and partners for purposes consistent with this Privacy Policy.

Developers. We will share your Personal Information with other developers who are members of any issued developer account solely for the purpose of providing the Service. Content you submit to the Sites through the Service for public posting will be viewable by the Sites’ others developers.

Service providers. We may share your personal information with third-party companies and individuals as needed for them to provide us with services that help us with our business activities and to provide the Service (such as single sign-on providers, payment-service providers, customer support, hosting and storage, website analytics, email delivery, marketing/advertising, technical support, quality assurance, database management services and legal and other professional advice). These third parties will be given limited access to your personal information that is reasonably necessary for them to provide their services. For online payments, we use a payment service provider. We do not record or maintain your credit card information and we will share transaction data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

For legal reasons. We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the following sections: For compliance, fraud prevention and safety and For compliance with law.

Professional advisors. We may disclose your Personal Information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services that they render to us.

 

Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business deal (or potential business deal) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.

 

Your Choices

Access or update your username. Service account holders may review or update information in their user profile by launching their account information through the Service or contacting us at support@wonders.ai.

Opt out of marketing. You may opt out of marketing-related emails by following the unsubscribe instructions in the email. You may continue to receive Service-related and other non-marketing emails.

Targeted advertising. Some of the business partners that collect information about users’ activities on our Sites or Services may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. Users may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly titled link). European users may opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link).

Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

If you choose to opt-out of targeted advertisements, you will still see advertisements but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioural advertising are included in this list, and so you may still receive some cookies and tailored advertisements from companies that are not listed.

Cookies and Similar Technologies. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Service and third party websites. For more details, see our Cookie Policy. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Service or the Sites to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our Service. We will tell you what information you must provide to receive the Service by designating it as required in or on the Sites or through other appropriate means.

Other Important Privacy Information

Third-party sites and services. The Sites may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications or services, and are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites you visit and services you use.

Security practices. The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the absolute security of your personal information.

International transfers. We are headquartered in Taiwan and have service providers in other countries, and your personal information may be collected, used and stored in the Taiwan or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country.

Children. The Service is not directed at, and we do not knowingly collect personal information from, anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will attempt to delete that information as soon as reasonably practicable.

Customer-administered accounts. Where the Service is provided to you through your employer or another organization, that organization is the administrator of the Service. We are not responsible for the privacy or security practices of these organizations, which have their own privacy policies. Please note that your organization’s administrator may be able to:

require you to reset your account password;

restrict, suspend or terminate your access to the Service;

access information in and about your account;

access or retain information stored as part of your account;

change the email address associated with your account;

change your information, including profile information; and

restrict your ability to edit, restrict, modify or delete information.

 

Please contact your organization or refer to your administrator’s organizational policies for more information.

Changes to this Privacy Policy. We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make changes to this Privacy Policy we will post them on the Sites and indicate the effective date of the change. If we make material changes to this Privacy Policy we will notify you by email or through the Service. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Sites (or as otherwise indicated at the time of posting). In all cases, your continued use of the Sites and Services after the positing of any modified Privacy Policy indicates your acceptance of modified Privacy Policy’s terms.

 

How to Contact Us

 

Wonders.ai Ltd
14F.-4, No. 167 Fuxing N. Rd., Songshan Dist.

Taipei City 105, 

Taiwan (R.O.C)

support@wonders.ai

Wonders.ai Ltd

Fremont 

San Francisco CA

contact@wonders.ai

 

Wonders.ai Cookie Policy

This Cookie Policy explains how Wonders.ai (“Wonders.ai”, “Wonder”, “we”, “us”, “The Grail VR Co.”, or “our”) uses cookies and similar tracking technologies when you visit our website at www.wonders.ai or any other site or service to which we post this Cookie Policy (the “Sites”).

What are cookies?

Cookies are small data files that are placed on your computer when you visit a site. Cookies serve different purposes, like helping us understand how a site is being used, letting you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience.

Who places cookies on my device?

Cookies set by the site you visit are called “first party cookies.” Cookies set by parties other than us are called “third party cookies.” Third party cookies enable third party features or functionality within the site, such as site analytics, advertising and social media features. The parties that set these third party cookies can recognize your computer or device both when it visits the site in question and also when it visits certain other sites and/or mobile apps. We do not control how these third parties use your information, which is subject to their own privacy policies. See below for details on use of third party cookies and similar technologies with our Sites.

How long will cookies stay on my device?

The length of time a cookie will stay on your device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you st  op browsing. Persistent cookies stay on your browsing device after you have finished browsing until they expire or are deleted.

What types of cookies and similar tracking technologies does Wonders.ai use?

We use cookies and other tracking technologies in the following cate「gories described in the table below.

Type of cookie

Purpose

Essential Cookies

These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Sites to remember choices you make when you use our Sites. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Site.

Analytics and Performance Cookies

These cookies collect information about traffic to our Sites and about how individuals use our Sites. The information gathered may include the types of information described above in the section titled “Information automatically collected.” We use this information to help operate our Site more efficiently, to gather broad demographic information, monitor the level of activity on our Sites, and improve the Sites.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” (or similar) button on our Sites or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this. Social networks use their own cookies.

Targeted and advertising cookies

These cookies track your browsing habits to enable us and third-party advertising networks to deliver ads that may be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests or browsing behavior. Based on the cookies that the third-party advertising network sets on our Site and other sites, advertisers can display or otherwise deliver to you advertisements that may be relevant to your interests on our Site and while you are on third party websites.

You can choose to disable cookies, as described below, or to opt out of the use of your browsing behaviour for purposes of targeted advertising. For opt out instructions, please review the “Targeted advertising” portion of the “Your Choices” section of the Privacy Policy.

Your choices

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Sites may not work properly.

For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.

For more information about how we collect, use and share your information, see our Privacy Policy.

What other tracking technologies should I know about?

Cookies are not the only way to track visitors to a site or app. Companies use tiny graphics files with unique identifiers called beacons (and also “pixels” or “clear gifs”) to recognize when someone visits its sites. These technologies often depend on cookies to function properly, and so disabling cookies may impair their functioning.

Flash Technology

We may use Flash cookies (which are also known as Flash Local Shared Object (“LSOs”)) on our Sites to collect and store information about your use of our Sites. Unlike other cookies, Flash cookies cannot be removed or rejected via your browser settings. If you do not want Flash cookies stored on your computer or mobile device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the website storage settings panel at this website

You can also control Flash LSOs by going to the Global Storage Settings Panel at this website and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our Sites.

Pixel tags

We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Sites and in our HTML formatted emails to track the actions of users on our Sites and interactions with our emails. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages or within HTML formatted emails. Pixel tags are used to demonstrate that a webpage was accessed or that certain content was viewed, typically to measure the success of our marketing campaigns or engagement with our emails and to compile statistics about usage of the Sites, so that we can manage our content more effectively.

Software Development Kits

Our Sites may use software development kits (“SDKs”) provided by third parties. SDKs enable us to provide features and functionality developed by third-party developers, including to provide us with analytics, social media integration, and advertising. The SDKs we use may enable third parties to collect information about the users of our Sites. The types of SDKs we use include:

Analytics SDKs

These SDKs are used to collect information about use of our Sites. The information gathered may include the types of information described in the Privacy Policy section titled “Information automatically collected.” We use this information to help operate our Sites more efficiently, to gather broad demographic information, monitor the level of activity on and within the application, diagnose errors, and improve the mobile application.

Social Media SDKs

These SDKs help you to interact with social networks you are signed into while using our Sites, such as by sharing content with the social network and other features you use with the social network. Social networks may also work with our Sites for analytics or advertising purposes, as discussed above.

Advertising SDKs

These SDKs allow our advertising partners to collect information about your devices, and how you use our Sites over time; and to use this information to show you ads of potential interest and measure how the ads perform. These third parties’ collection, use, and sharing of your personal information is subject to their own privacy policies. You may be able to control or limit use of certain information collected through advertising SDKs for purposes of targeted advertising. For additional information, please review the “Targeted advertising” portion of the “Your Choices” section of the Privacy Policy.

We maintain a list of SDKs used in our Sites and Services. Please contact us at support@wonders.ai for a list of our SDKs.

Changes

 

Information about the cookies we use may be updated from time to time, so please check back on a regular basis for any changes.

Questions

If you have any questions about this Cookie Policy, please contact us by email at support@wonders.ai .

Last modified August 25, 2020